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Warranties ChessbaseUSA offers a money-back guarantee for the purchase price of our programs and CDs - just return them with the original packaging and a copy of your receipt. In the unlikely event that a disk is defective ChessbaseUSA will replace it at no charge. For toll-free tech support of ChessBase products in the U.S., call 1-888-865-4525 on Tuesdays from 6:00 pm to Midnight EST. Return Policy If for any reason you are dissatisfied with a ChessBase USA purchase, you can return it within 30 days of purchase with a copy of the original invoice for full purchase price refund.

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